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Reset guides · Find your device

Get back in control.

Choose your device for restart, reset and reconnection instructions, with the manufacturer source beside each procedure.

Try first

Restart or reconnect

For an unresponsive remote or a frozen screen, start with the first checks in your guide. A remote may need fresh batteries or pairing again.

Erases your setup

Factory reset

For starting over or persistent software trouble. Read what your model clears and have your network and account details ready.

Choose your TV

TCL and Hisense use several operating systems. Start with the brand guide if you are unsure; it will help you choose the menu that matches your TV. Roku TV and Fire TV here refer to televisions with those platforms built in.

Choose your remote

Roku remote

Reset a Roku remote using the steps for removable batteries or a rechargeable Voice Remote Pro, then pair a voice remote again.

View reset instructions

Firestick remote

Reset a Firestick remote with Amazon's button sequence, reconnect it, and identify the first-generation Alexa and Basic Edition exceptions.

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Samsung remote

Reset a battery-powered Samsung remote or a SolarCell remote, then reconnect a compatible Smart Remote to the TV.

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LG remote

Reset and re-register an LG Magic Remote using Home and Back, then the centre wheel. Check your model before using a button shortcut.

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Xfinity remote

Reset Xfinity XR11, XR15 or XR16 remotes with model-specific buttons and reconnect them to the TV box afterward.

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DIRECTV remote

Reset a DIRECTV Genie remote to factory defaults, distinguish Mute/Select from Mute/Enter pairing, and reconnect to the receiver.

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Spectrum remote

Fix a Spectrum SR-002 or URC1160 remote: reboot the receiver, pair over RF, and unpair with Menu + Down Arrow and 9-8-7 if that fails.

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Apple TV remote

Restart a Siri Remote or Apple TV Remote with TV/Control Center and Volume Down, then pair it again using Back or Menu and Volume Up.

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GE universal remote

Reset a GE universal remote with Jasco's Setup, Mute and zero sequence, plus the separate procedure for the GE 66814 Roku replacement remote.

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Have another universal remote? Start with the universal remote reset guide. Match the model before entering any reset code.

Choose your streaming device

These guides cover the player connected to your TV. If only its remote is unresponsive, try the matching remote guide before erasing the player's setup.

Choose your headphones or earbuds

Match the exact model inside each guide. Audio brands use different controls for restarting, clearing pairings and restoring factory settings.

Choose your speaker, soundbar or receiver

Match the exact model inside each guide. Audio brands use different controls for restarting, clearing pairings and restoring factory settings.

Choose your phone, tablet or e-reader

Back up personal content before erasing. Check account credentials and follow the recovery instructions for your exact model if you have forgotten its screen passcode.

Choose your watch or fitness tracker

Match your model and sync activity data before erasing. Resetting a watch and removing it from an account can be separate steps.

Choose your camera or doorbell

Check your model before pressing Reset. Save needed recordings and read what the procedure clears; setup mode and account removal can be separate operations.

Choose your thermostat

Match the exact model and record its heating configuration before a full reset. Wi-Fi, schedule and factory resets can be separate choices.

Choose your smart speaker or display

Check the model and generation first. Several speakers offer a lighter reset that keeps smart home connections, and removing a device from your account is a separate step.

Choose your smart light or plug

Check the brand and model first. Button hold times and wall-switch flip counts differ, and a shorter sequence often gives a soft reset instead of a factory reset.

Choose your router or modem

Router

Restart or factory reset a Wi-Fi router: hold times for NETGEAR, TP-Link, ASUS, Linksys, eero and Spectrum compared.

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NETGEAR router

Factory reset a NETGEAR router with the Reset button, log in with the default details, and reactivate Armor.

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TP-Link router

Factory reset a TP-Link Archer or TL-WR router with the Reset button or from tplinkwifi.net.

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ASUS router

Reset an ASUS router to factory defaults with the RESET button, the web GUI or the ASUS Router app.

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Linksys router

Factory reset a Linksys Dual-Band WiFi Router or Linksys mesh router with the Reset button or web interface.

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Xfinity Gateway

Restart an Xfinity Gateway from the app or by unplugging it, and factory reset an XB2 or XB3 with the Reset button.

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Spectrum router

Reboot or factory reset the Spectrum WiFi 6 Router using the side-panel Reset button's two hold times.

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eero

Reboot, soft reset or hard reset an eero with the reset button or the eero app, and find the button on your model.

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Google Wifi

Restart or factory reset a Google Wifi point with the Google Wifi app or the reset button, and what the lights mean.

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Nest Wifi

Restart or factory reset Nest Wifi Pro, a Nest Wifi router or a Nest Wifi point from the Google Home app or the reset button.

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Modem

Restart or reset a cable modem: NETGEAR cable modem steps, and where Xfinity and Spectrum equipment differs.

View reset instructions

Restart first: a factory reset erases your Wi-Fi name, password and internet settings. Have any provider login details ready, and leave the device powered on while it resets.

Choose your printer

Reset only the network settings if the problem is Wi-Fi. A full reset clears your printer settings, and button sequences on printers without a screen differ by model.