eero · Reset guide
How to reset eero
Sources checked · how we check
One eero reset button does three things: a tap reboots, a short hold is a soft reset, and a long hold is a hard reset. Make sure the eero has been on for at least 90 seconds with an internet connection first.
01 · Start here
Restart before erasing your setup
- Unplug the eero, wait 30 seconds and plug it back in.
- Or in the eero app, tap the eero on the Home tab → more options → Restart. To restart everything: Settings → Advanced networking → more options → Restart Network.
Source: eero: reboot or reset your eero
02 · Factory reset
How to factory reset eero
Before you confirm
A hard reset clears all user data and logs and removes the eero from your network. Removing the gateway eero takes your whole network offline.
Soft reset: keep settings
Reset button · until LED flashes yellow (8 seconds or less)
- Hold the reset button until the LED flashes yellow, no longer than 8 seconds, then release.
- The eero stays on your network and keeps its logs, IP reservations and port forwarding. It flashes white while reconnecting, then returns to solid white.
Source: eero: reboot or reset your eero
Hard reset
Reset button · until LED flashes red (about 15 seconds)
- Hold the reset button until the LED flashes red, about 15 seconds, then release.
- The LED flashes white, then keeps flashing blue when the eero is ready to set up again.
The button is on the bottom of eero, eero 6, eero 6+, eero Pro 6, eero Pro 6E and eero 7, and on the back of eero Pro 7, eero Max 7, eero Pro and the 1st-generation eero.
Source: eero: reboot or reset your eero
Remove in the eero app
Home → eero → more options → Remove
- With an internet connection, removing an eero resets it to factory defaults, the same result as a hard reset.
Source: eero: reboot or reset your eero
After the reset
Add the eero back to your network in the eero app.
Frequently asked questions
What is the difference between an eero soft and hard reset?
A soft reset (LED flashes yellow) keeps the eero on your network with its settings. A hard reset (LED flashes red, about 15 seconds) erases it and removes it from the network.
Why is my eero flashing blue after a soft reset?
eero says it may have no internet connection, or may have been hard reset and need adding back in the app.