NVIDIA SHIELD TV · Reset guide
How to reset NVIDIA SHIELD TV
Sources checked · how we check
This guide covers SHIELD TV streaming hardware. Check which settings menu is present before choosing a procedure.
01 · Start here
Restart before erasing your setup
- On the SHIELD home screen, choose Power, then Restart.
- If it does not respond, disconnect the power cord for ten seconds, then reconnect.
Source: NVIDIA: sleep or restart SHIELD
02 · Factory reset
How to factory reset NVIDIA SHIELD TV
Before you confirm
Factory reset wipes local data and device settings. Save anything you need first; data associated with your Google account can be recovered.
Device Preferences menu
Settings → Device Preferences → Reset
- Open this menu, select Reset, then Erase everything to confirm.
Older Storage & reset menu
Settings → Storage & reset → Factory data reset
- Select Factory data reset again, then Erase everything.
- NVIDIA's older guide allows 50–70 minutes, and up to two hours for a full reset of the 500 GB Pro. These timings are not a promise for newer models.
Source: NVIDIA: older SHIELD reset guide
After the reset
Reinstall apps and games after setup, and restore the data available through your account.
Frequently asked questions
Is sleep the same as restarting?
Choose Restart when troubleshooting. Sleep is a separate power option.