Fitbit · Reset guide
How to reset Fitbit
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Choose your Fitbit model before resetting. This guide covers Charge 5 and 6, Inspire 3, Luxe, and Sense or Versa erase menus. Older trackers have different procedures.
01 · Start here
Restart before erasing your setup
- Charge 5 or 6: swipe down from the clock, open Settings, then choose Restart Device and Restart.
- If a Charge 5 or 6 is frozen, connect its charging cable and press the charger button three times, one second apart. Wait 10 seconds or for the Fitbit logo.
- Sense or Sense 2: hold the watch button for 10 seconds and release when the Fitbit logo appears. Other models: use the matching section in Google's source.
Source: Google: restart Fitbit by model
02 · Factory reset
How to factory reset Fitbit
Before you confirm
Erasing clears personal device data. Save or sync what you need first. A normal restart keeps activity data; use it first for a frozen screen or sync problem.
Charge 5/6, Inspire 3 and Luxe
Settings → Device Info → Clear User Data
- Swipe down from the clock to open Settings. Select Device Info, then Clear User Data and complete the displayed prompts.
Source: Google: erase Fitbit by model
Sense and Versa series
Settings → About → Factory Reset
- Open Settings on the watch, select About and choose Factory Reset. Review and complete the on-screen confirmation.
Google lists a separate personal-data removal note for Versa Lite; check the source for that edition.
Source: Google: erase Fitbit by model
After the reset
Set up the device again. If giving it away, also remove it from your account using the setup link in Google's erase guide.
Frequently asked questions
Does restarting a Fitbit erase activity data?
No. Google's restart procedures preserve activity data. Clear User Data and Factory Reset are separate erase operations.