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Ring doorbell · Reset guide

How to reset Ring doorbell

Sources checked · how we check

Start with an app reboot if your doorbell is online. Locate the setup button for your battery or wired model before attempting a factory reset.

01 · Start here

Before resetting your device

  1. For an online doorbell, open Ring, choose Devices from the menu and select the doorbell.
  2. Open Device Health, select Reboot This Device and confirm. Allow a few minutes for startup.

Source: Ring: reboot a doorbell or camera

02 · Factory reset

How to factory reset Ring doorbell

Before you confirm

After a factory reset, the doorbell may need setup again in the Ring app.

Ring doorbell setup button

Setup button → Hold for 20 seconds

  1. Internal-battery models: look on the back. Removable-battery models: look beneath the front faceplate. Wired models: look under the faceplate on the right.
  2. Keep the setup button pressed for 20 seconds, then let go.

Source: Ring: reset and power-cycle instructions

If you can't open the reset menu

If offline, Ring's app shows a red offline icon with reconnection help. The source also explains power cycling for each power type.

Source: Ring: reboot a doorbell or camera

After the reset

Complete setup in Ring if prompted.

Frequently asked questions

Is the front doorbell button the reset button?

Use the setup button in the location listed for your model above.

Related guides

Reset Ring cameraReset Security cameraAll reset guides