Apple TV remote · Reset guide
How to reset Apple TV remote
Sources checked · how we check
Apple calls this a remote restart. These steps cover Siri Remote and Apple TV Remote models with a TV/Control Center button and volume keys; older white or aluminium Apple Remotes use different instructions.
01 · Start here
Before resetting your device
- If the remote is low on charge, charge it for 30 minutes. Move close to the Apple TV and clear obstructions.
Source: Apple: Siri Remote and Apple TV Remote troubleshooting
02 · Reset and reconnect
Reset and reconnect your Apple TV remote
Before you start
Restarting the handset is separate from resetting the Apple TV box. Watch the status light on the box during the restart.
Restart Siri Remote / Apple TV Remote
TV/Control Center + Volume Down · about 5 seconds
- Hold both buttons until the Apple TV status light turns off and back on.
- Release, wait five to ten seconds, then press any button.
- Look for Remote Connected; if it does not appear, try pairing.
Source: Apple: Siri Remote and Apple TV Remote troubleshooting
Pair again
Back (or Menu) + Volume Up · 5 seconds
- Hold the remote about three inches from Apple TV and hold both buttons for five seconds.
- Place the remote on top of the box if prompted.
Source: Apple: Siri Remote and Apple TV Remote troubleshooting
After the reset
Check navigation and volume independently so you can tell whether the remaining issue is pairing or audio control.
Frequently asked questions
Where should I look for the restart light?
On the Apple TV box, not on the remote.
Does this work for the white Apple Remote?
No. Use Apple's separate older-remote instructions linked from its troubleshooting page.