Spectrum remote · Reset guide
How to reset Spectrum remote
Sources checked · how we check
These steps are for the Spectrum Remote SR-002, which Spectrum says most Spectrum Guide customers receive, and the URC1160, which Spectrum says the same directions apply to. For other Spectrum remotes, use the model's own page on Spectrum's remotes page.
01 · Start here
Before resetting your device
- Check or replace the batteries in your remote.
- Reboot the Spectrum Receiver: unplug it, wait 60 seconds, then plug it back in.
- Program your remote with your receiver using the radio frequency (RF) method. The menu steps are under “Still not working?” below.
02 · Reset and reconnect
Reset and reconnect your Spectrum remote
Before you start
Spectrum describes the 9-8-7 sequence as unpairing the remote. Plan to pair it with your receiver again afterward.
Spectrum SR-002 or URC1160
Menu + Down Arrow → 9-8-7
- Hold the Menu and Down Arrow buttons until Input blinks twice.
- Enter 9, 8, 7.
After the reset
Pair the remote again using the RF method (MENU → Settings & Support → Support → Remote Control → RF Pair New Remote), then program it to your TV if you want it to control TV power and volume.
Frequently asked questions
Is 9-8-7 a factory reset?
Spectrum calls it unpairing the remote. It's the step Spectrum gives when rebooting the receiver and RF pairing don't fix an SR-002 or URC1160.
How do I pair a Spectrum remote with the receiver?
Press MENU, then select Settings & Support → Support → Remote Control → RF Pair New Remote and follow the on-screen instructions.
Does this work on other Spectrum remotes?
Spectrum gives these directions for the SR-002 and the URC1160. For other models, use the remote's own page on Spectrum's remotes page.