Samsung phone · Reset guide
How to reset Samsung phone
Sources checked · how we check
This guide covers Samsung Galaxy phones using the General management menu. Button labels vary: some models have a Power button, while others use a Side button.
01 · Start here
Restart before erasing your setup
- For a frozen Galaxy, hold Volume down together with Power (or Side) for 7–10 seconds to reboot.
02 · Factory reset
How to factory reset Samsung phone
Before you confirm
Back up personal data before erasing. Keep your lock credentials and Samsung account password available, with an internet connection.
Galaxy Settings menu
Settings → General management → Reset
- Open Factory data reset and review the listed data.
- Choose Reset, then Delete all; complete the security and Samsung account prompts.
After the reset
Complete the initial setup when the phone restarts.
Frequently asked questions
Should I erase a Galaxy with a frozen touchscreen?
Try the forced restart first. Samsung also suggests checking accessories, software updates and problematic apps before escalating.