Samsung tablet · Reset guide
How to reset Samsung tablet
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These instructions cover Android-based Galaxy tablets with Samsung's General management menu. They do not describe Windows Galaxy Book recovery.
01 · Start here
Restart before erasing your setup
- Hold Volume down and Power together for 7–10 seconds to reboot a frozen tablet. Use Side instead of Power on models with that button.
02 · Factory reset
How to factory reset Samsung tablet
Before you confirm
Back up first. Decrypt an encrypted microSD card before resetting, or its data may become unreadable.
Galaxy Tab Settings menu
Settings → General management → Reset
- Choose Factory data reset and review the information.
- Select Reset and Delete all, then provide requested lock credentials and Samsung account password.
After the reset
Follow initial setup after the tablet restarts.
Frequently asked questions
Can screen accessories cause touch problems?
Yes. Samsung recommends checking cases and screen protectors, and keeping the touchscreen clean and dry, when diagnosing an unresponsive tablet.