Bose headphones · Reset guide
How to reset Bose headphones
Sources checked · how we check
This page covers the QuietComfort Headphones model with a sliding Power/Bluetooth switch. Ultra, QC45 and other Bose products need their own support instructions.
01 · Start here
Before resetting your device
- Power the headphones off and on. Disconnect audio and charging cables while checking Bluetooth.
- Try forgetting the headphones on the phone and pairing again before factory restore.
02 · Reset and reconnect
Reset and reconnect your Bose headphones
Before you start
Factory restore returns the headphones to their initial setup. Prepare to reconnect them.
QuietComfort Headphones factory restore
Remove Bluetooth/app entries → switch + Action · 30 seconds
- Remove the headphones from the phone's Bluetooth list and from your Bose account in the Bose app.
- Hold the Power/Bluetooth switch to the right while holding the Action button for 30 seconds.
After the reset
Reconnect the headphones and test playback.
Frequently asked questions
Does this cover QuietComfort Ultra?
No. This page is scoped to QuietComfort Headphones with the sliding switch.