Galaxy Watch power · Settings guide
How to restart a Samsung Galaxy Watch that won't turn on
Sources checked · how we check
If a Galaxy Watch won't turn on or respond, Samsung's first step is a force restart using the two side keys, then a proper charge.
01 · Before you start
Check these first
- Samsung says available features and menus vary by watch model and software version.
02 · Change the setting
Step by step, by device
Force restart
Hold Home (Power) + Back until "Rebooting..." shows
- Press and hold the Home key (Power key) and the Back key at the same time.
- Keep holding until "Rebooting..." appears. On some models this can take up to 30 seconds.
- Release the keys. The screen goes dark and the watch reboots.
If the setting doesn't change
If the watch still won't power on after a force restart and charging it for at least 1 hour, Samsung says the watch and charging dock need service; visit a service center.
Source: Samsung: smart watch will not hold charge or power on
Frequently asked questions
How do I restart a frozen Galaxy Watch?
Hold the Home (Power) key and Back key together until "Rebooting..." appears, which can take up to 30 seconds.
My Galaxy Watch won't turn on at all. What now?
Force restart it, then charge it for at least 1 hour. If it still won't power on, Samsung says it needs service.